Legal Page - Shipping Policy – Covered by Yahweh

Shipping Policy

This Shipping Policy describes how we process, handle, and deliver your orders when you make a purchase from our Site.

Title

Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $10 flat rate shipping to USA or UK.

Shipping Options

Price

2-10 Day Shipping (Order under $99)

$9.99

2-10 Day Shipping (Order under $99)

Free

2-4 Day Shipping

1-2 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

24/7 Friendly
Support

Free Shipping
over $300

Secure Online
Payment

Money-back

guarantee

International Shipping Policy

We’re happy to offer international shipping to many countries worldwide! Please review the information below before placing your order:

📦 Estimated Delivery Time

International shipping typically takes 10–30 business days.This timeframe may vary depending on your country’s customs processing and local delivery services. Shipping times can be affected by customs processing in the destination country. Each country has its own procedures, which may cause additional delays beyond our control.

🛃 Customs & Import Duties

Your order may be subject to customs fees, import taxes, or tariffs once it reaches your country. Customers are responsible for any customs duties, import taxes, or tariffs that may be incurred upon arrival.These fees are not included in your purchase and are set by the government of your country. These charges are not included in your purchase and are the responsibility of the customer.We are not responsible for delays caused by customs.

⚠️ External Shipping Delays

Shipping times may be affected by factors beyond our control, including:

Customs clearance procedures
Local postal service delays
Severe weather conditions
Holidays and peak shipping seasons
Global or regional logistical disruptions
Carrier or courier service delays

We appreciate your understanding in the event of any unexpected delays.

📬 Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. For any questions, feel free to contact our support team by sendig an email to customerservice@coveredbyyahweh.com.

International Shipping Policy (via MyUS)

At Covered by Yahweh, we are proud to offer an additional international shipping method through our trusted partner, MyUS. This enables us to reach customers around the world quickly, securely, and efficiently. Please review the following information regarding our international shipping policy:

Shipping Partner

All international orders are fulfilled through MyUS, a third-party package forwarding service. Customers are required to create a free or premium MyUS account to receive shipments outside of the United States.

How It Works

Sign Up with MyUS
Visit www.myus.com to create an account. Once registered, MyUS will provide you with a U.S. shipping address.

Place Your Order
During checkout on our website, use your MyUS-provided U.S. address as your shipping destination.

MyUS Forwards Your Package
Once your order arrives at the MyUS facility, they will notify you, consolidate if needed, and ship your package to your international address.

Shipping Fees

Domestic shipping (from us to the MyUS warehouse) is calculated at checkout.

International shipping rates from MyUS to your final destination vary based on size, weight, and delivery speed selected. These charges are handled directly by MyUS, not Covered by Yahweh.

Customs, Duties & Taxes

You are responsible for any customs fees, import duties, or taxes that may apply upon your order’s arrival in your country.

MyUS can provide assistance in estimating these costs before you ship.

Delivery Timeframes

Orders typically arrive at the MyUS warehouse within 3–7 business days.

International delivery times vary by destination and shipping method chosen via MyUS.

Tracking Your Order

You will receive tracking information both from our store (for the domestic leg) and from MyUS (for the international leg).

MyUS offers real-time tracking and customer support for all forwarded packages.

Returns & Exchanges

Please note that international orders are final sale. Due to the complexity of international logistics, we are unable to accept returns or exchanges on orders shipped via MyUS.

Support

If you have questions about your order, please contact us at customerservice@coveredbyyahweh.com. For questions regarding shipping logistics, fees, or delivery times after your package reaches MyUS, please contact MyUS customer service directly.

We process orders within 3-5 business days, excluding weekends and holidays. Pre-ordered items are processed within 3-5 business days of arrival in stock.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately by sending an email to customerservice@coveredbyyahweh.com. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Destination:

Delivery times vary depending on the country of destination, as different countries have different transit times

Shipping Options

Estimated delivery time

Price

Standard Shipping

10-30 Day Shipping

Based on total order weight

ShipMYUS

5-9 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Refunds Policy

Refunds Policy
We accept returns up to 07 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice@coveredbyyahweh.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.

Order Process

01.

Orders are processed in 2-5 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-5 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at customerservice@coveredbyyahweh.com We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

Is it free shipping?

Yes! We offer free shipping on our 'limited time flash deal' (Main Campaign page) with the minimum amount purchased (usually 2 bottles or more - unless otherwise stated). Daily 'limited time flash deal' offers can not be combined with any other wine from any other page. Only one or more bottles of wine listed on our Premium, Last Chance or Cellar offerings can be combined for free shipping.

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). If your order contains any Archives item(s), please allow an additional 2-3 business days to process. Archives items will be shipped separately from regular items

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address:
Worldwide: FedEx, DHL
China: DHL, SF Express
Hong Kong SAR: Local Express Courier, SF Express
Macau SAR: SF Express
Japan: FedEx, Sagawa, Yamato
Korea: FedEx, Lotte
Singapore: FedEx, Crane

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our
delivery options table.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.